FAQs

  • To order a dress, start by selecting your desired dress from our collection. On the same page, you'll find a "Contact Us" button. Clicking this will redirect you to WhatsApp, where one of our dedicated agents will be ready to assist you with all aspects of your order, ensuring a smooth and personalized shopping experience from start to finish.

  • Yes, we proudly offer worldwide shipping to ensure that no matter where you are, you can enjoy our exquisite dresses. We rely on DHL, a trusted global shipping provider, to deliver your orders safely and efficiently to your doorstep. Whether you're near or far, we're committed to bringing our beautiful designs right to you.

  • Absolutely! We specialize in creating custom designs to bring your dream dress to life. To start the process, please visit our Contact page and reach out to us. We're more than happy to get on a call to discuss your vision in detail. Throughout the process, we'll provide you with high-fidelity illustrations, offering a clear visual of your dream dress and guiding you to make the best decisions every step of the way. Let's collaborate to create something truly unique and special for you.

  • For international orders, we require at least 3 weeks to meticulously craft your dress. This timeframe allows us to ensure that every detail meets our high standards of quality and craftsmanship, ensuring that your dress is perfect for your special occasion. We appreciate your patience and understanding as we work to create a masterpiece that’s truly worth the wait.

  • The duration of shipping can vary depending on your location. For domestic orders, please allow 3-5 business days for delivery. International shipping typically takes between 7-14 business days. We partner with reliable shipping services to ensure your order arrives as swiftly and safely as possible. Keep in mind, shipping times might be affected by factors outside our control, such as customs delays or holiday seasons. Rest assured, we'll do our best to get your order to you on time.

  • Yes, we proudly offer a bespoke service for wedding dresses. Due to the intricate nature and the level of detail required for wedding gowns, we kindly ask to be notified at least one month in advance. This allows us ample time to meticulously craft your dream dress, ensuring every detail is perfect for your special day. Our commitment is to make your wedding dress as unique and beautiful as your wedding day itself.

  • Due to the extensive craftsmanship and customization involved in creating our dresses, we do not accept returns. We appreciate your understanding.